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Helen    Hello I’m Helen, Director of Getting Heard

Kate       and I’m Kate, Manager of SEAP for Oxfordshire

Helen    Since 2014 Getting Heard and SEAP have been working in partnership to deliver statutory advocacy services across Oxfordshire. This partnership brings together Getting Heard’s local expertise with SEAP’s regional insight; enabling both organisations to offer clients the best possible advocacy service.

Kate       In December 2015 Getting Heard and SEAP were awarded a 3 year contract by Oxfordshire County Council to continue delivering statutory Advocacy Services. Under this contract SEAP provide Independent Mental Health and NHS Complaints Advocacy; and Getting Heard provide Independent Mental Capacity and Care Act Advocacy

Helen    Getting Heard and SEAP are co-located at Barton Community Centre reflecting our shared commitment to being an integral part of the Oxfordshire Community. In this spirit we routinely recruit and train volunteer Community Advocates to support Oxfordshire residents to get their voices heard on a wide range of important issues.

Kate       If you would like to know more about this partnership please do get in touch using the contact details contained with this website. We particularly welcome contact from other organisations interested in partnership working.

Community Advocacy: Role of an Advocate (09:30 – 10:15)

Hello. I’m <name & role within Getting Heard>

Our Advocates are here to support you to get your voice heard when it matters.

They can help you research options, write or read a letter, make a telephone call and accompany you to meetings.

They won’t tell you what to do or make a judgement about what you decide. It’s your wishes that will count.

The support they offer is free, confidential and entirely independent.

All our Community Advocates are fully trained and supervised volunteers available to support you on the issue impacting your life.

Do get in touch to find out more about our service.

We look forward to hearing from you.

Welcome Note from the Director (11:45 – 12:30)

Welcome to Getting Heard formerly Oxfordshire Advocacy.

For over 25 years we’ve supported Oxfordshire residents to get their voices heard on matters of importance to them; defending and safeguarding rights.

We believe everyone has the right to be heard on decisions affecting their lives and that no-one should face these decisions alone.

Our Advocates are there to listen, explore options and empower our clients to express their views and concerns, and in doing so take control of their lives.

All our services are free, independent, non-judgemental and confidential.

Please do get in touch if we can support in anyway.

Mental-Capacity-imca

Care-Act-(ICAA)

GETTING HEARD-metal health

NHS-Complaints

Other Advocacy

Questions