We strongly believe everyone has the right to be heard on important issues impacting their lives. This can be particularly difficult when you face these issues alone and have other factors impacting your life such as mental or physical ill-health, a learning or physical disability and memory loss. Our Community Advocates are there to listen to you, assist in exploring your options and support in expressing and asserting your rights and wishes.
Our Community Advocacy service is available to support you if you are:
- 18 years or older
- Oxfordshire resident
- Without the support of friends or family
- Struggling to get your voice heard
- Struggling to understand professionals around you
- In need of support on a particular issue impacting your life
We particularly welcome requests for support from those who are facing issues with:
- Access to healthcare
- Access to other services that you are eligible for
- Discrimination, harassment or victimisation
There is high demand for our service and at times we may be unable to support you if you are not facing one of the issues listed above. Whether you need support in regards to the above or in relation to other matters, do get in touch and we will check our availability or try to refer you to other services. We will always do our best to support you or refer you to a more suitable service.
Role of an Advocate
Our Community Advocates are volunteers from the local community who are specifically trained and supervised to support you on 1:1 basis. The service they offer is:
- There just for you
Our Community Advocates will:
- Give time and listen
- Offer support and understanding
- Help you research your options
- Support you to read and write letters
- Assist in making telephone calls
- Help you communicate using other methods (e.g. text)
- Accompany you to meetings; take notes and askg questions on your behalf if helpful
- Reflect with you on meetings that have happened and explore what you want do next
Our service aims to be fully accessible. If you are unable to leave your home then our Community Advocates can arrange a home visit following a risk assessment by our Programme Coordinator. Otherwise they will arrange to meet you in a public space where you feel comfortable (e.g. a community centre).
"Thank you so much for all your support and help both before and throughout the appeal. I couldn't have gone through it without you. It really means so much to me I cannot express it in enough words how grateful I am to you for you being with me on the day and your understanding of my situation."
“It is incredible how a perfect stranger can walk into a meeting and change things for me. Her support was invaluable, even her presence took so much stress out of me. It was absolutely vital that I was heard at the meeting, and I was heard. What you do is incredible… massively important. I am not sure I would have turned up if my Advocate hadn’t been there”.